Seattle, Washington-based Lighthouse for the Blind is a not-for-profit that creates employment for blind, deaf, and other individuals challenged by physical disabilities. One of their crowning achievements is a machine shop servicing the aerospace industry. However, when the organization realized that they needed to increase their competitiveness with CNC machining technologies they had difficulty finding a machine tool supplier who would work with them to adapt the new machines for blind operators.

Gardner Research recently completed an in-depth study of CNC machine shops to better understand what separates high-performance shops – those that excel at income, profit and growth – from average ones. The study found that the characteristics of these higher performing CNC machine shops included gross sales that were 14% higher than other shops, and median net income margin of 12.9% versus 5.9%. Moreover, the average growth rate for high performing CNC machine shops was 51.6% while the other shops averaged only 25.1% growth.
Like any other major purchase, most of us tend to focus on the initial pricetag of manufacturing equipment, and it’s sometimes difficult to rationalize the cost difference between two similar machines. In the case of CNC machine tools, Machining Center “A” may not look much different from Machine Center “B,” and the specs may even be quite close. So, when machine “B” has a pricetag that’s one-third less than “A,” it’s tempting to choose the less expensive machine.
A CNC machine shop in the Midwest (they’ve asked to remain anonymous) runs batches of 500 – 6,000 parts for a variety of metalworking customers. One of their specialties is precision grinding of multi-faceted cylindrical parts. When they sought to add capacity to their grinding operation, they evaluated various products and settled on an 
