Dayton, OH – Gosiger, Inc. field technicians are part of a team that provides customer support for the machine tools, accessories and factory automation systems the company sells and installs. As part of an ongoing program to enhance customer service, Gosiger recently launched the MyTECH component of its CRM (customer relations management) system.
One of the ongoing concerns of CNC machine shops is the difficulty in finding qualified machine operators, programmers and other skilled workers. Some of the proposed cures for this malady are better education about manufacturing in our public schools, better access to technical education at community colleges, and a return to apprenticeship programs. There is even talk of creating an industry-wide advertising and public relations campaign to enhance the image of manufacturing as a career option.
No matter how well a CNC machine tool is designed and built, certain components will eventually wear out over time. In the same way, no matter how well trained your staff is, it’s human nature that accidents, such as turret crashes, can happen. When breakdowns occur, for whatever reasons, you’ll want to get your machines up and running as soon as possible.
Like it or not, the U. S. Patient Protection and Affordable Care Act (ObamaCare) is now law, and small businesses should be aware of their responsibilities and the impact it may have on their businesses.
Many CNC machine shops have discovered that diversifying into new industries and, consequently, expanding the kinds of parts they produce is a key to growth in good times and a way to survive when the economy suffers. In many cases this means breaking out of their comfort zones and taking on more challenging work. When a company that traditionally makes fairly simple parts expands into aerospace, medical or other markets that have more complex and closer tolerance parts, they need to carefully consider what it takes to compete.
Summer is upon us and, in most parts of the country, that means heat and humidity are on the rise. For CNC machine shops, increasing temperatures and humidity levels are more than a physical discomfort. They represent a real danger for the electronic components of machine tools, computers and other shop equipment.
Any parent knows the frustration of asking a child why he or she did something they don’t approve of and getting a lame excuse (quite often: “I don’t know”). How do we typically respond? By telling the child “That’s no excuse!” and insisting the behavior be corrected.
For those who have through tool coolant delivery systems on their CNC machines, keeping the coolant pins clean and functioning, and replacing them as needed should be part of your planned preventative maintenance program. However, some shops forget about these small items and the result can be costly.
A video production from Gosiger Automation & Fanuc demonstrates a production cell that uses a Fanuc M-10iA Robot positioned at the side of a Hardinge Super Precision T-Series Turning Center, so the robot does not interfere with access to the machine tool. This is a unique configuration as the robot must reach around the machine to load and unload the workpiece.
Dayton, OH – Okuma machine tool distributor Morris South works with customers in North Carolina, South Carolina, and Virginia to help improve manufacturing performance and solve production problems. When the best customer solution involves robotic-based automation, they turn to the Automation Division of fellow Okuma dealer Gosiger, Inc. (Dayton, OH).