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Service Contracts

Minimize Variable Maintenance Costs

Service Contract

We're confident in the quality and reliability of our product line, so offering longer and more comprehensive warranties is an easy decision.

Here's what we do:

We provide you with the first-year parts and labor warranty, and then for up to four more years, we provide labor warranty free of additional charge. 

Here's what you do:

You allow us to keep your new machine in optimal condition by purchasing an annual service contract. This includes a PM inspection, and for each contract, you get the next year's labor and travel FREE!

The Service Contract Annual Inspection Includes:

Coolant and Air System

  • Inspect Coolant Hoses /Tank
  • Verify operation of coolant motor
  • Check for coolant leaks 

Mechanical System

  • Verify machine level
  • Check spindle lube
  • Check spindle orientation alignment
  • Inspect drive belts*
  • Inspect turret indexing system 
  • Verify machine geometries*
  • Inspect way covers and wipers
  • Inspect spindle encoder operation
  • Verify gearbox/motor operation
  • Inspect Tool Changer and lubricate*
  • Inspect spindle taper condition*

Way Lube system

  • Inspect filter
  •  Inspect hoses and fittings
  • Check pump operation / test
  • Check/adjust pressure spindle regulator
  •  Inspect system for leaks

Electrical Systems

  • Check voltages
  • Inspect connections and terminals
  • Inspect electrical ground connections
  • Inspect filter fans*
  • Check limit switches and safety locks
  • Check Axis motors and cables
  • Check all fans

Optional Services

  • Spindle Vibration Analysis Test
  • Renishaw Ballbar Test
  • Laser Pitch Error Compensation

*If applicable

Pricing

Annual Service Contract with PM
* 5-Year
Package Price
(10% Discount)

2 Axis Lathes

$2,500

$9,000

2 Axis Lathes + CARE Kit

Currently available on LB3000/4000 EX

$3,200

$11,520

4 Axis Lathes

$3,750

$13,500

Vertical Machining Centers

$2,500

$9,000

VMCs + CARE Kit

Currently available on M460/560

$3,200

$11,520

Multus, Macturn, VTM, HMC

Takes 2 days to complete 

$5,200

$18,720

Grinders

All Okuma Grinding Products

$2,500

$9,000

Double Column

Or any other machine not mentioned above

Call for Quote
Call for Quote

Optional Services

Ballbar & Laser

Call for Quote
Call for Quote

*The 5-year package price assumes a 1-year factory warranty and includes 4 PM Inspections, plus four years of additional labor warranty for a total of 5 years of coverage.

 The same warranty limits and exclusions defined in the manufacturer’s warranty will also apply to this agreement (see the operator’s manual for full warranty details). Generally speaking, this means repairs required for consumable items, misuse, or environmental damage are not covered. (Examples include, but are not limited to, changing filters, repairs due to crash from programming errors, or lightning strikes.) In these cases, the repairs will be billed the Gosiger division's service rates.

Warranty repairs will be done with no charge for the labor as long as these repairs are scheduled during normal business hours. Emergency repairs can be scheduled on weekends or after 5:00 PM on normal business days, but in these cases the labor premium for overtime will be billable at the difference between the regular rate and the overtime rate. Any parts required for repairs will be billed at the list price. For Service Contract detailed terms and conditions click on the button below or contact service at 866.385.2798.

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