This agreement between you and the Gosiger Service Department will ensure quality service at a reduced rate. You can schedule service directly with Gosiger - Gosiger service technicians will provide top priority service for all your repair and maintenance requirements.
Buy the hours you need up front to save $1000s. Cost savings applied when paid in full. Travel and parts will be billed separately
Travel and parts will be billed separately
Travel and parts will be billed separately
Travel and parts will be billed separately
You allow us to keep your new machine in optimal condition by purchasing an annual service contract at the time you purchase your new machine or prior to warranty expiration extending the labor warranty. Allow us to make the necessary repairs or adjustments including non-warranty repairs and adjustments that may be needed.
For each contract year purchased, we perform an annual machine inspection providing you with a complete report of warranty and non-warranty repairs and/or adjustments needed to keep your machine performing as intended. During the contract year(s), Service (parts excluded) that falls under the manufacturer's warranty limits will be at no charge to you, including travel charges—basically, extending the new machine labor warranty.
*If applicable
Each contract option includes a machine inspection as described above. The 5-year package price applies to new machine purchases and assumes a 1-year factory warranty. It includes 4 inspections plus 4 years of additional labor warranty for a total of 5 years of coverage.
Takes 2 days to complete
Takes 2 days to complete
Takes 2 days to complete
Takes 2 days to complete
Takes 2 days to complete.
Takes 2 days to complete.
All Okuma grinding products
All Okuma grinding products
Also applies to any machine not covered above.
Also applies to any machine not covered above.
The Okuma CARE Kit helps ensure your machine’s mechanical, electrical, lubrication, air flow and coolant systems will continue to operate in “like-new” condition. The kit is available for purchase as an add-on to your Service contract. The Okuma CARE Kit contains saddle wipers, cross slide wipers, way cover wipers, hydraulic filters, lube filters, and more!
† The same warranty limits and exclusions defined in the manufacturer’s warranty will also apply to this agreement (see the operator’s manual for full warranty details). Generally speaking, this means repairs required for consumable items, misuse, or environmental damage are not covered. (Examples include, but are not limited to, changing filters, repairs due to crash from programming errors, or lightning strikes.) In these cases, the repairs will be billed the Gosiger division's service rates.
Warranty repairs will be done with no charge for the labor as long as these repairs are scheduled during normal business hours. Emergency repairs can be scheduled on weekends or after 5:00 PM on normal business days, but in these cases the labor premium for overtime will be billable at the difference between the regular rate and the overtime rate. Any parts required for repairs will be billed at the list price. For Service Contract detailed terms and conditions click on the button below or contact service at 866.385.2798.