June 18, 2019
No CNC shop or any other business is immune to crisis. Although we hope it never happens, when something goes terribly wrong a company’s very survival may hinge on how well it handles the aftermath. That’s why every CNC shop should have a crisis plan in place. Right now.
As recent events in the automotive, aviation and energy industries illustrate, a company’s image, reputation and income can be severely impacted by unexpected events. Are CNC shops less vulnerable? Unfortunately a defective part might slip through and cause a catastrophic failure, an employee might be injured or worse on the job, a disgruntled worker or customer could launch a smear campaign on social media.
Even if the company is blameless, the injuries could be severe and even fatal. Especially if there is no set plan in place for dealing with a crisis. So, how do you go about putting together such a plan? It may well pay you to consult an experienced public relations company. They will likely create a plan that includes elements like these:
From time-to-time, Gosiger posts information like this that we hope helps our customers with the business side of their shops. On the production side, for more than 95 years Gosiger has provided machine shops with the most advanced machining technologies, unmatched engineering services, technical service, replacement parts, and customer support . Contact your local Gosiger facility to learn more.