Parts & Service

Gosiger is a recognized leader in the aftermarket service and support of the machine tool equipment we sell to manufacturers nationwide. Gosiger's parts and service department is fully staffed and ready to help you ensure your equipment downtime is minimized when unavoidable interruptions in your production equipment occurs. With the largest service staff of anyone in the machine tool business, you can rest assured your parts and service needs will be met. All service work is completed by Gosiger's certified, factory-trained technicians.

Gosiger's commitment to responsive service is evident in their financial investment in keeping over $10 million in spare parts inventory on hand. This allows same day delivery to be available in emergency situations over 90% of the time. Next day delivery on spare parts is routine.

The Gosiger Service & Support Department is staffed:

Monday through Friday
8:00 AM - 7:30 PM EST
(866) 385-2798
partsales@gosiger.com

Emergency service is available after normal business hours.

Services:

Equipment moving and installation
Repair of CNC controls
Electrical troubleshooting
Machine geometrics and alignments
Renishaw ball bar services
Laser pitch error calibration
Mechanical repairs
Machine slide, gib scraping
Preventative maintenance
Machine inspections
Machine rebuilding
Spindle rebuilding
Programming/ application support
Cycle time reduction
API/ Custom option development

Preventative Maintenance Program Details:

Now is a great time to consider a Gosiger Preventative Maintenance Program. A Preventative Maintenance program will provide you with a flexible and predetermined amount of technical support for your machine tool investments at discounted rates to the 'break-fix' option.

Benefits to your organization include:

Reduced maintenance and overhead costs
Paying only for what you need
Lower service call and maintenance rates
Substantial reductions in unexpected downtime
High priority service response times
Training for internal maintenance personnel
Comprehensive archival of all machine history
Ready access to latest technologies
Direct contact to builder and builder resources